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Terms of Service 

Last updated: Tuesday 16 August 2022 10:47:10 GMT+0800 (Malaysia Time)


Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the http://www.butiandesserts.com website (the "Service") operated by BuTian ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. 


1. Prohibition

You must not misuse this Site. You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to Trojan horse, worm, logic bomb or post any other material on the Site which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s propriety rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of or accessed throughout the Site. Any breach of this provision would constitute a offence under Section 233 of the Communications and Multimedia act 1998. In the event such breach occurs, BuTian will report the breach to the relevant law enforcement authorities and appropriate legal action will be taken.


2. Price and Payment

Whilst we make best efforts to ensure that all details, descriptions and prices which appear on this Site are accurate, there may be instances where errors may occur. If we discover an error in the price of any Products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you we will treat the Order as cancelled.

2.1 We reserve the right to withdraw any Products from this Site at any time and/or remove or edit any materials or content on this Site. We will make our best efforts to always process all Orders but there may be exceptional circumstances wherein, we may need to refuse to process an Order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.

If we cancel your Order and you have already made payment for your Order, the payment amounts will be fully refunded to you.

2.2 We will not be liable to you or any other third party by reason of our withdrawing any Product from this Site, whether it has been sold or not, removing or editing any materials or contents on this Site or for refusing to process or accept an Order.

2.3 If you discover that you have made a mistake with your Order after you have submitted it to the Site, please WhatsApp us immediately. We will try our best to process your request.

2.4 If you did not receive any e-mail from us after placing your order (completed payment), kindly reach out to us at +6011-3320 6680 to finalise your order. 


3. Operations 

If you wish to cancel or postpone the collection of your order, either through pick-up or self-arranged delivery, you are obliged to inform us at least 3 days in advance of the date of collection. Failure to do so may result in a forfeiture of your order and no refunds will be made. 


4. Delivery

Delivery services are not provided by us, you may have to arrange your own delivery if picking-up in our store is not convenient for you. If you were to arrange your own delivery, we would suggest you to order a car to deliver your order as it would be a safer option. Any orders that left our premise will fall out of our control and therefore we will not hold any responsibilities for any unforeseen circumstances.


5. Links To Other Web Sites 

Our Service may contain links to third-party websites or services that are not owned or controlled by BuTian. BuTian has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that BuTian shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.


6. Variation

We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted online. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

When you submit an Order to the Site, you agree that you do so subject to these Terms and Conditions current at the date you submit your Order. You are responsible for reviewing the latest Terms and Conditions each time you submit your Order.


7. Governing Law

These Terms and Conditions and a Contract (and all non-Contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Malaysian Law. Both we and you hereby submit to the non-exclusive jurisdiction of the Malaysian Courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.


Contact Us

If you have any questions about these Terms, please contact us. 

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